Call Divert or Forwarding allows you to divert your incoming calls to another number (be it local, International, Fixed, GSM, PTO’s and so on) or to your voicemail depending on any condition set which includes ‘All calls’, ‘When busy’, ‘When No reply’ or ‘When Not Reachable’).
You will be charged for diverting your calls to another number every time someone calls you. To divert your calls or to cancel the diverts, go through the menu of your phone. This service is available to both postpaid and prepaid Customers free of charge.
Quick Facts About Call Forwarding
Diverts allows subscribers to have their calls forwarded to another number under four conditions. These conditions are:
When the subscriber is busy on a call
When the subscriber’s phone has been rining for a length of time
When the subscriber’s phone is not contactable (eg, turned off or out of coverage)
Unconditional – also called an “all call” divert
Diverts are available for all subscribers
There is a divert known as DCF. This divert is one that is set by the network and is only called upon if no other diverts exist (hence the name default call forwarding).
DCF is usually configured to route calls to voicemail.
Diverts are set up and cancelled by using the following codes in the table:
Phone Call Diverts
# # 61 # Send
Set Time Delay on No Reply
Cancel all the Call Diverts
No Reply, Busy & Not Reachable
Because diverts are instructions to the network to make a call on behalf of the called party a divert can be considered as an outgoing call. As a result if you divert calls then that call is charged to you.